Privacy PolicyPrivacy Policy

This Privacy Policy describes how Potato Chips AI collects and uses information through our public website, contact forms, product pages, promotions, recipe development, order or pre-order flows, and related communications. It applies to information you provide directly to us, information we collect automatically when you use the site, and information we receive from service providers that help us run the Potato Chips AI brand.

This notice is designed for site visitors, customers, retail or media contacts, promotional partners, and anyone else who interacts with us online. If a separate program, promotion, wholesale relationship, or purchase flow provides more specific privacy terms, those specific terms apply to that interaction.

Depending on how you interact with the site, we may collect:

• identity and contact details, such as your name, email address, phone number, mailing address, company or retailer name, and message content;
• order, pre-order, giveaway, or sampling details, such as products selected, shipping information, delivery preferences, and customer service history;
• payment-related information processed by our payment providers, such as transaction status, billing details, and limited payment metadata;
• technical and usage information, such as browser type, device characteristics, IP address, referrer, and pages visited; and
• feedback, reviews, survey responses, social media handles, photos, recipe ideas, or other content you choose to send us.

We use information collected through the site to:

• respond to customer, retail, wholesale, press, and general inquiries;
• process, fulfill, support, or troubleshoot purchases, pre-orders, samples, giveaways, and product-related requests;
• send transactional messages, product updates, launch announcements, and promotional communications where permitted;
• improve our website, product storytelling, packaging, recipes, customer support, and brand experience;
• detect fraud, abuse, spam, scraping, payment issues, or other harmful activity;
• comply with legal, regulatory, tax, accounting, and recordkeeping obligations; and
• manage recalls, safety notices, product quality issues, or other operational updates if they become necessary.

We may use cookies, local storage, server logs, and comparable technologies to understand how the site is used, keep forms and checkout-like experiences working, remember basic preferences, and improve performance. These tools may capture IP address, browser and device information, timestamps, referring pages, and interaction patterns.

We may also use analytics or infrastructure providers to help us understand traffic, product interest, campaign performance, and operational health. You can control or restrict some cookie behavior through your browser settings, although doing so may affect certain site features.

We do not sell personal information for money. We may share information with service providers and advisors who help us host the site, process payments, fulfill orders, ship products, manage communications, analyze performance, prevent fraud, secure systems, or comply with legal obligations.

We may also disclose information when reasonably necessary to protect our rights, investigate misuse of the site, comply with law or lawful process, support product safety or recall obligations, or support financing, restructuring, acquisition, sale, or other business transactions involving Potato Chips AI.

The site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

We retain information for as long as reasonably necessary for the purposes described in this policy, including order support, customer service, marketing preferences, recordkeeping, dispute resolution, product safety, and compliance. Retention periods may differ based on the nature of the information, sensitivity of the data, and applicable legal obligations.

We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, alteration, and loss. No internet-connected system is perfectly secure, so we cannot guarantee absolute security.

You may choose not to submit information through the site, although some features, promotions, order-related requests, or customer support workflows will not function without the requested details. You may unsubscribe from marketing emails using the instructions in those messages where available.

You may also contact us to request access, correction, or deletion of information, subject to our legal, safety, security, and recordkeeping obligations.

If you would like to ask a privacy question or submit a request, please use our Contact Us page.